Transparent. Fair. Client-Focused.
At IFTS, we are committed to transparency and client satisfaction. This Refund Policy explains how refunds, service upgrades, reclassification, and payment adjustments are handled for all services purchased through our platform.
Policy Sections
Most IFTS services are professional digital compliance, registration, taxation, documentation, advisory, and infrastructure services that involve resource allocation, compliance review, document handling, and workflow processing immediately after order confirmation.
Because of this, refund eligibility depends on the processing stage of the service.
Where a service card clearly mentions "Fixed Price", "No Hidden Charges", "Everything Included", the client will not be charged any additional amount unless:
If a client purchases a lower-category package/service and, after document review or compliance checking, the case is identified under another applicable category with a higher service fee, the client will be informed properly.
Refunds may not be applicable in the following cases:
Refund requests may be considered if:
All refund requests are reviewed internally before approval.
Government taxes, challans, authority fees, verification fees, courier charges, or third-party charges already paid are generally non-refundable.
Applicable authorities/platforms:
Approved refunds are generally processed within:
Depending on:
Refunds are issued through the original payment method whenever possible.
IFTS only accepts payments through:
Clients may upload payment screenshots through:
Service timelines begin only after:
Processing time may vary due to:
If a client faces difficulty while filling IFTS digital forms on mobile or desktop devices, our support team may assist the client in completing the forms properly.
Our team is available through official support channels to guide clients through the process.
Clients may request cancellation before processing begins.
Once substantial work, filing, compliance processing, or authority submission has started, cancellation may not qualify for refund eligibility.
All refund discussions, approvals, and updates are communicated through official IFTS channels only:
IFTS reserves the right to update or revise this Refund Policy at any time without prior notice to maintain legal, compliance, operational, or business requirements.
Updated versions will be published on the platform.
For refund-related support or questions:
Most IFTS services are professional digital compliance, registration, taxation, documentation, advisory, and infrastructure services that involve resource allocation, compliance review, document handling, and workflow processing immediately after order confirmation.
Because of this, refund eligibility depends on the processing stage of the service.
Where a service card clearly mentions "Fixed Price", "No Hidden Charges", or "Everything Included", the client will not be charged any additional amount unless:
If a client purchases a lower-category package and after document review the case is identified under a higher service fee category, the client will be informed and may choose:
Refunds may not be applicable in the following cases:
Refund requests may be considered if:
All refund requests are reviewed internally before approval.
Government taxes, challans, authority fees, verification fees, courier charges, or third-party charges already paid are generally non-refundable.
Applicable authorities/platforms:
Approved refunds are generally processed within:
5–7 Working DaysDepending on banking channels, payment verification, and transaction clearance.
Refunds are issued through the original payment method whenever possible.
IFTS only accepts payments through:
Clients may upload payment screenshots through:
Service timelines begin only after complete information submission, required documents submission, verification confirmation, and successful compliance review.
Processing time may vary due to:
If a client faces difficulty while filling IFTS digital forms on mobile or desktop devices, our support team may assist the client in completing the forms properly through official support channels.
Clients may request cancellation before processing begins. Once substantial work, filing, compliance processing, or authority submission has started, cancellation may not qualify for refund eligibility.
All refund discussions, approvals, and updates are communicated through official IFTS channels only:
IFTS reserves the right to update or revise this Refund Policy at any time without prior notice to maintain legal, compliance, operational, or business requirements.
Updated versions will be published on the platform.
For refund-related support or questions: